1. Introduction
This Privacy Policy describes how South Florida EV Rentals ("we," "us," or "our") collects, uses, and protects the personal information of our customers and website visitors. By using our services, you consent to the data practices described in this policy.
2. Information we collect
We collect personal information that you provide to us directly and data from your use of our services
Customer Identification: Name, address, phone number, email address, date of birth.
Driver Information: Driver's license number and state of issuance.
Payment Information: Credit or debit card details.
Reservation Details: Rental dates, times, vehicle selection.
Connected Vehicle Data: When you rent one of our EVs, the vehicle's onboard computer may collect and store data. This can include:
Geolocation data (e.g., your vehicle's location and travel history).
Vehicle diagnostic data (e.g., battery charge, mileage).
Information from connected devices, such as your phone, including contacts, call logs, text messages, navigation history, and music streaming data.
3. How we use your information
We use your information for legitimate business purposes, including:
To comply with legal obligations, as required by Florida's Information Protection Act (FIPA) and other state and federal laws
To process your reservation and provide you with a rental vehicle.
To authorize payment and bill you for services.
To communicate with you about your rental, reservation, or customer service inquiries.
To ensure the safe and proper operation of our vehicles.
To improve our products and services.
4. Sharing of personal information
We will not sell your sensitive personal data, such as geolocation information, without your consent. We may share your information with the following parties:
Business Transfers: If South Florida EV Rentals is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owners. .
Service Providers: We may share data with third-party vendors who assist with our operations, such as payment processors, reservation management software, and vehicle maintenance services.
Law Enforcement: In response to a legal process, such as a subpoena or court order, we may be required to disclose your information.
5. Data retention and security
Data Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or for up to two years after your last interaction, as required by Florida law. We securely dispose of records when they are no longer needed.
Data Security: We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or theft. We also ensure that any third-party providers we use adhere to appropriate security standards.
Data Breach: In the event of a data breach, we will notify affected Florida residents within 30 days, as required by FIPA.
6. Your rights and choices
Access and Correction: You have the right to request access to and correction of your personal data.
Opt-out: You have the right to opt out of the sale or processing of your personal data for targeted advertising.
Connected Vehicle Data: Before returning your rental vehicle, you should delete any personal information from the infotainment system, such as paired devices, navigation history, and addresses. South Florida EV Rentals is not responsible for any personal data you fail to delete after the rental period
7. Children's privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children
8. Changes to this policy
We may update this Privacy Policy periodically. We will post any changes on our website and update the policy's effective date. We will also notify you of any material changes via email or another appropriate method.
9. Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at corderi@southfloridaevrentals.com
Effective Date: November 1st 2025